Category: Uncategorized

The Power Of Real Reviews

The hospitality industry relies heavily on customer satisfaction. It’s always been that way, but decades ago word-of-mouth was a much simpler thing. If you ate a restaurant and liked it, you told a few friends and that was it. Today, the ever-increasing world of online review sites is empowering opinionated diners like never before. There […]

Love Where You Eat: 16 Ways Restaurants Craft Memorable Dining Experiences

With so many restaurants clamoring for attention, what is it that makes people want to visit the same eatery time and time again? As it turns out, the key to retaining customers is not just churning out good food but also seeing to more than a dozen other aspects of the restaurant experience that are […]